why I love Christian's new school:
We're having a bit of an issue with one of Christian's processors. It gives us a weird H6 message (which makes no sense b/c that is a bilateral message, and we only have 1) every so often. I spoke with our school's audi (who is a Hopkins trained audi), and she is going to go ahead a reset it for us at SCHOOL to hopefully solve the problem. If that doesn't work, we'll send it back to Cochlear under our warranty.
So, instead of having to find an appointment time and schedule in a drive up to Hopkins, we can just take care of this AT SCHOOL.